Contact us
Abstract
Contact our Client Service team by e-mailing clientservices@moodys.com.
In case of an outage, send an email with the subject line: Severity 1 Outage.
Need help? Contact our Client Service team by e-mailing clientservices@moodys.com.
In case of an outage, send an email with the subject line: Severity 1 Outage.
Operating hours
Monday – Friday | 9:00 AM to 5:00 PM |
Saturday – Sunday | Major incident reporting only |
Phone numbers
If the issue is time sensitive, call the Client Service team.
You can mention the product name or use the shortcuts and dial for Moody's for Compliance or Entity verification API (EVA) and for Grid.
AMERICAS +1-212-553-1653
ASIA PACIFIC +852-3551-3077
JAPAN +81-3-5408-4100
EMEA +44-20-7772-5454